OP-mobile 74.0.0

OP-mobile offers a practical and secure solution for managing your primary banking and insurance needs from anywhere you are. The app conveniently extends its services to include the banking needs of your company as well. With the Mobile key feature, you can easily authenticate yourself for OP's digital services and public services, as well as authorize payments for online purchases.

Frequently Asked Questions

1. Why does OP-mobile request permissions to access other applications on my device?

   Answer: OP-mobile requires specific permissions to enhance user experience in the following ways:

   • Contacts: To retrieve a payee's phone number for Siirto payments
   • Location: To assist in locating the nearest branch office, Otto ATM, and provide directions
   • Phone calls: To enable direct calls to customer service numbers of OP's banking and insurance services from within OP-mobile
   • Photos/Media/Files: To save receipts of payments and account transactions to your device from OP-mobile
   • Camera: To scan a bill's barcode for quick processing
   • Phone status: As Mobile key usage necessitates access to device information
2. Why is OP-mobile incompatible with Developer Preview, LineageOS, or other unofficial Android operating systems?

   Answer: The secure use of the app can only be assured on officially released Android versions.

3. Why does fingerprint authentication fail on my device?

   Answer: Some devices may experience issues with fingerprint functionality implementation that hinder the activation of fingerprint authentication on OP-mobile.

4. Where can I access my salary data?

   Answer: To view your salary details on OP-mobile, navigate to Money > Accounts and cards > Salary data.

5. Will OP-mobile work normally on my rooted device?

   Answer: Rooted devices are restricted from using the Mobile key and fingerprint authentication to safeguard data security.

6. Why is Google Play indicating that OP-mobile is unavailable in my country despite being in Finland?

   Answer: Google's app availability is based on the country setting of the user's Google Account. If the set country does not match Finland, OP-mobile will not be accessible.

7. Why isn't OP-mobile accessible outside Finland?

   Answer: OP-mobile can be downloaded in a restricted selection of countries. It is currently available in EU and EEA countries. However, due to US Export regulations and certain legal restrictions, global availability of the application is limited.